|
|
| ㆍGeneral information; SHOP IN MOZMOL.COM |
|
| Q How to shop in MOZMOL.COM? |
|
1. Click item you would like to buy.
2. Click “buy now” buttons, shopping cart button or wish list.
3. Move to shopping cart
4. Click check out button
5. Confirm your shipping address and choose your delivery option. Click confirm button.
6. Click continue button then you will be sent to PAYPAL page.
7. On PAYPAL page you’ll be asked to log in or choose credit card option. Then click continue button.
7. Or if you already have a PAYPAL account you can log in and pay.
8. When you click continue button it will cost you $1.00 for credit card registration fee.
8. It won’t cost you again if you use same credit card for next shopping.
|
|
| Q What is shopping cart? |
|
|
Shopping cart is for your list of items you wish to buy. But you can still delete your items from shopping cart if you change your mind.
|
|
| Q What is buy now button? |
|
|
This is when you want to buy just one item then you click buy now button for quicker and easier shopping.
|
|
| Q What is a track package? |
|
|
You will have track package number for track packages. You’ll use your track number for see where your packages are currently. It cannot be exact all the time.
|
|
| ㆍGeneral information; PAYMENT |
|
| Q What is the direct deposit to bank account? |
|
This is for people who want to pay cash. This is deposit your money into our bank account in Korea.
If you live in outside of Korea we do not suggest use this. It may cause you to pay handling fee by your local bank.
|
|
| Q Do I have to have an account at PAYPAL if I want to pay? |
|
No, If you already have a PAYPAL account you’ll be asked to log in to PAYPAL account. But if you don’t have PAYPAL account you can just make payment without PAYPAL account.
If you choose to pay by credit card you will be charged credit card registration fee by PAYPAL.
|
|
| ㆍGeneral information; POINT |
|
| Q
What is point?
| |
We will deposit Points on your MOZMOL.COM account by 1% of your cost of items.
This can be used at payment section at MOZMOL.COM
100 points value as $1.00.
| |
| Q
How to use my point?
| |
You can use your points if points total is over 500
When you pay at order section you will be asked to choose to use points.
| |
| Q
Why my order has been cancelled?
| |
Sometimes it happens due to the suppliers being unable to supply certain items any more or if we are sold out.
In this case we’ll Email to you to notify you of cancellation. And we’ll refund your order as soon as possible.
| |
| ㆍGeneral information; CUSTOM |
|
| Q
Who pay customs duties?
| | |
We’re not responsible for any required Taxes at point of delivery or rejection of packages by local postal authorities.
| |
| ㆍGeneral information; SHIPMENT |
|
| Q
How to calculate my shipment fees?
| | |
It is calculated automatically by MOZMOL.COM systems. We put your item weight into our program system. It cannot be always exact. Find out more information please see shipment page. (1kg=2.205lbs=35.27oz)
| |
| Q
What is EMS?
| | |
EMS is our only shipment service at this time. EMS is that orders are shipped out by a courier-type service which may or may not require signature upon receipt of the shipment. We choose from a pool of couriers in order to provide the best delivery service for your specific order. Depending on the courier service, there may or may not be a tracking number for the shipment, but we guarantee that your delivery will be hassle-free and door-to-door.
| |
| ㆍGeneral information; SIZE |
|
| ㆍGeneral information; 한국거주자 구매 안내 |
|
Q  | |  | |
Q  | |  | |
|
|
;){kind=link}